Customer Support Resources

4S DAWN Clinical Software are committed to providing the best possible support service and resources to ensure that you get the most out of your system. As such, there are a number of support resources available to all of our customers:

Support Webpage:
Provides a range of support documents, user manuals, checklists and trouble-shooting guides.
http://www.4s-dawn.com/products/rheumatology/customer-support-resources/

Training Webpage:
A range of training videos that guide you through common workflows..
http://www.4s-dawn.com/customer-training-education/

Help Manual:
Access the E-Manual via your DAWN system by clicking on the ’Help’ button on the top left of the screen within your DAWN system.

Case Studies:
Read examples of how customers have used the DAWN system to improve efficiency, patient safety / experience, non-attenders and more.
http://www.4s-dawn.com/customers-case-studies/case-studies/

Customer Support Desk:
You can also contact the 4S DAWN support team directly who are on hand to help:

The support desk is open Monday – Friday, 9.00am – 5.30pm (UK) excluding public holidays

Email: support@4s-dawn.com 
Phone: (UK) 015395 63091
(Outside UK) +44 15395 63091