Our mission

is to help healthcare professionals keep patients prescribed high risk medications safe and well. We do this by providing exceptionally easy-to-use, mistake proofed patient population management software, which is reliable, configurable and supported by our responsive, helpful and friendly customer service.

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DAWN High Risk Medication Safety Monitoring Software

DAWN High Risk Medication Safety Monitoring Software is a complete clinical software package developed to comprehensively manage patients requiring the long-term use of potentially harmful medications, such as DMARDs and biologics.

Our High Risk Medication Safety Monitoring Software dramatically improves patient safety and outcomes by supporting healthcare professionals to efficiently manage blood monitoring tasks and make timely clinical decisions.

Our software is robust, yet easy-to-use with automated routine tasks. It reduces the risk of human error by clearly identifying those patients who require intervention when blood monitoring results are unacceptable or borderline, according to the parameters set by the clinical team.

Blood Monitoring – a complex administrative burden

Currently, managing blood monitoring in your service may include completing several cumbersome manual processes, often involving several spreadsheets, Word documents and diary appointments with information about a patient stored in different places across multiple screens.

Routine tasks are time consuming to complete, with the potential for human error and a real danger that some patients requiring clinical intervention may be missed. System inefficiencies are impacting the quality of patient care and adding to the stress and workload of your team.

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Anticoagulation

DAWN AC Anticoagulation Therapy Management Software is the global market leader for managing anticoagulation clinics. It’s a complete decision support package for the safe and efficient management of patients on VKA agents, such as Warfarin, or Direct Oral Anticoagulants (DOACs). Our robust but user-friendly software supports the assessment, induction, maintenance dosing, review and bridging of VKA patients. Medication specific proformas support DOAC initiation and follow-ups, while clinically validated algorithms support dosing decisions.

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Clinical Haematology

Used in Clinical Haematology, DAWN High Risk Medication Monitoring Software, empowers nurse-led clinics to safely and efficiently manage MGUS or MPD patients. Our software supports protocol-driven monitoring, enables the easy identification of patients with abnormal or missing test results, provides dosing and scheduling tools and prioritises actions requiring intervention by doctors. More routine tasks, shared care information and administration can be handled quickly.

DAWN in Clinical Haematology

Other healthcare service applications of DAWN

DAWN High Risk Medication Safety Monitoring Software is successfully used within a variety of healthcare settings and departments, including Rheumatology, Dermatology, Neurology, Gastroenterology and Respiratory.

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Client Testimonials

"Using DAWN has led to an improved service, increased safety and a more streamlined approach to monitoring our patients."

Great Western Hospitals NHS Foundation Trust

"The DAWN is proving invaluable."

University Hospitals of North Midlands NHS Trust

"You have an excellent team, buy them a lot of cakes immediately (I'm serious)."

"Excellent service provided which is norm for Dawn Support."

"The personal touch and level of service from 4S-DAWN is unsurpassed."

"Always super helpful and quick to reply."

"Have found the product to be very useful and well though out and supported. Keep up the good work!"

"Always quick and helpful with any requests."

University Hospitals of Derby and Burton

"DAWN AC is able to provide the framework and tools to organize, measure and analyze efforts to support our future challenges."

"I'm a huge DAWN advocate!! It's been brilliant for us here at MBHT."

University Hospitals of Morecambe Bay NHS Foundation Trust

"Always helped by polite, informed support staff."

Mid Cheshire Hospitals NHS Foundation Trust

"I have worked with DAWN for over 15 years and have always found the service excellent thank you."

"...this is why we are so happy with DAWN, the support is excellent."

Royal Liverpool University Hospital Broadgreen Hospital

"The DAWN software has exceeded my expectations in assisting us in managing our anticoagulated population."

"A 'bomb proof' product, does exactly what it says on the tin, great, knowleadgable staff."

"I think professional is the best word to use to describe every member of the team that was involved in our implementation. I thought the implementation team were very accommodating especially with the difficulty we caused in requiring a tight deadline, however the implementation team made it happen and we were even able to get the system live 2 days earlier. There has also been a lot of positive comments from those involved in the go-live that it was the smoothest go-live they'd ever experienced. All in all, with everyone I have spoken to throughout the entire implementation, they all had positive things to say about 4S DAWN."

"Great Support as always, we have a time difference but your great team being on top of everything, never let us feel like we have a time difference."

"The support team at DAWN are excellent. I've always found they provide speedy responses. Always quick and helpful with any requests."

Kettering General Hospital NHS Foundation Trust

"As a company and individually you have been by far the best supplier that I’ve dealt with, and I wish you continued success with your business."

"It’s great to have a team like 4S to refer back to when needed. Other third parties are certainly not as helpful or responsive as you’ve been."

"The support team at DAWN are excellent. I've always found they provide speedy responses."

"The team at DAWN are always friendly, helpful and professional. All requests are responded in a timely matter and they are always on hand to provide support. The software is continuously updated and any local improvements our team need to make, DAWN are always there to support any changes. Keep up the good work DAWN."

"DAWN staff have always been excellent in responding to any questions."

"HL7 guys are really impressed by the input from 4S. In the past they have none or incorrect specification documents and generally found the implementation of HL7 interfaces a bit of a nightmare. They were happy to say this was not the case with us and want to thank us for the quality of our documentation and speedy responses."

"With DAWN, improved high risk medication monitoring is second to none. We have clear piloted evidence to show its efficacy, especially in improving the monitoring of non-compliant patients."

"Excellent software and service."

Blackpool Teaching Hospitals NHS Foundation Trust

"4S DAWN have been very helpful in developing an electronic questionnaire for DAWN that will help us manage alerts and identify adverse drug events. This data will enable the development of safer and more efficient monitoring protocols for patients with diseases such as rheumatoid arthritis."

Newcastle upon Tyne Hospitals NHS Foundation Trust

"We had 33 patients that were previously managed in 20 hours. With the DAWN system, this has reduced to 4 hours. We are now able to increase patient numbers and bring additional patient cohorts onto the DAWN system."

"DAWN allows the management of my patients efficiently and easily."

"DAWN has greatly improved the efficiency of our prescription management proceses however so has saved us many hours of time in other aspects of our work - calling patients, chasing bloods etc… not to mention we have a much safer and robust way of managing our patient blood test results."