Customer Support and Training Resources

4S DAWN Clinical Software are committed to providing the best possible support service and resources to ensure that you get the most out of your system. As such, there are a number of support resources available to all of our customers:

Support Webpage:
Provides a range of support documents, user manuals, checklists and trouble-shooting guides.
http://www.4s-dawn.com/support

Reports Webpage:
An extensive list of reports available along with downloadable instructions for adding them to your DAWN AC system.
http://www.4s-dawn.com/dawn-ac-reports/

Training Webpage:
A range of training videos that guide you through common workflows including ‘Adding treatment history’, ‘Making diary adjustments’, ‘rescheduling a next appointment’ and many more useful topics.
http://www.4s-dawn.com/customer-training-education/

Help Manual:
Access the E-Manual via your DAWN system by clicking on the ’Help’ button on the top left of the screen within your DAWN system.

Case Studies:
Read examples of how customers have used the DAWN system to improve efficiency, patient safety / experience, non-attenders and more
http://www.4s-dawn.com/customers-case-studies/case-studies/