Reduce patient risk and administrative frustration in your Dermatology service with DAWN Software.
DAWN software supports healthcare professionals to manage Dermatology patients on DMARDs and biologics safely, reliably and efficiently.
Clearly presented information enables timely and effective clinical decision making to increase patient safety, improve quality of care AND reduce time spent on administration.
What is DAWN Safety Monitoring Software?
DAWN Safety Monitoring Software is a complete clinical software package. Applied in your Dermatology service, it will improve patient care while reducing the administrative burdens placed on a busy department.
The software makes it easy to comprehensively manage patients with dermatological conditions requiring the use of DMARDs and biologics.
DAWN improves patient safety by saving clinical staff time and reducing the potential for human error. It identifies those patients who require clinical intervention while automating other more routine tasks. Dynamic work-lists automatically identifies patients who are overdue blood monitoring tests and the software can trigger reminders via SMS or email.
DAWN will improve the efficiency and productivity of your Dermatology service, enabling you to look after more patients and improve their quality of care.
Save time and reduce the potential for human error
DAWN has been developed to better manage the complex administrative burden placed on your Dermatology department.
Currently, managing blood monitoring may include completing several cumbersome manual processes, often involving several spreadsheets, Word documents and diary appointments with information about a patient stored in different places across multiple screens.
Routine tasks are time consuming to complete, with the potential for human error and a real danger that some patients requiring clinical intervention may be missed.
System inefficiencies are impacting the quality of patient care and adding to the stress and workload of your team.
DAWN Safety Monitoring Software enables healthcare professionals to efficiently manage the risks to patients taking DMARDs, biologics, biosimilars and other specialist high risk medications. DAWN will:
- Alert clinicians to unacceptable or borderline blood test results.
- Save time with automated processes to review acceptable results.
- Identify and trigger contact with patients who are overdue blood monitoring tests.
- Remind patients to get a blood test.
- Increase productivity by quickly and easily sharing information with other clinicians, such as a patient’s GP about shared care agreements, following secondary care initiation.
- Easily capture data for tasks such as baseline checks before initiating medication, medication home fulfilment and funding applications.
- Automatically maintain and report demographics data for patients being monitored.
How will DAWN improve your Dermatology service?
DAWN Safety Monitoring Software will enable you to run an efficient, robust and safer Dermatology service.
- DAWN automatically prioritises abnormal blood monitoring results and identifies patients with blood monitoring results that are unacceptable or borderline, according to the guidelines set by the clinical team. (Parameters can be customised for individual patients and/or based on patient characteristics, such as gender, for example.)
- Automated processes review acceptable results.
- DAWN enables the actions taken by the clinical team, in response to abnormal blood monitoring results, to be documented and recorded, with a clear, expedited process for review by senior team members.
- Reminders to get a blood test are automatically sent to patients.
- DAWN identifies and triggers contact with patients who are overdue blood monitoring tests.
- DAWN co-ordinates DMARD shared care tasks and easily identifies those patients ready to move to monitoring by their primary care team.
- Communications about the shared care of patients to the primary care team are effortlessly created.
- Patients undergoing monitoring by primary care teams are easily and quickly identified.
- Test results, history and full context can be easily viewed in the patient record to aid the provision of specialist advice and support to primary care teams.
- Should monitoring return to the specialist team, the full patient history is immediately available in their DAWN record.
- DAWN makes it easy to track the renewal dates for prescriptions with home care companies.
- The prescription process and status, from creation and departmental signature to internal or external pharmacy fulfilment, is tracked and documented to provide the best service for patients, and save time.
- DAWN software provides an electronic proforma to accurately structure and document the pre-prescribing checks needed before prescribing a biologic therapy.
- The outcome of the checks can be easily shared in the electronic patient record, removing the need for manual administration tasks, such as the printing or scanning of documents.
- Historic proformas and records are easily accessed and can be quickly audited.
- Get the full patient picture instantly with current and historic medication, dosing and monitoring data available all in one place.
- Bespoke reports can be easily created to get the full patient picture at a glance.
- DAWN enables healthcare professionals to clearly document non routine current and historic patient contact information all in one place, including advice line contacts.
- Structured notes enable consistent updating processes for all users.
- Reminders or follow up tasks for patients can be quickly set, and a simple workflow process enables all users to see outstanding tasks and actions.
- DAWN enables the healthcare team to quickly document any adverse medication side effects, events or reasons for ceasing a medication, providing a full patient context.
- Historic adverse event data can also be accessed across the patient population within a particular timeframe.
- DAWN Dermatology software enables healthcare professionals to create bespoke reports against the patient population to provide the insights, audit data and other statistics needed to drive improvement.
- Using DAWN insights your team can easily manage improvement projects and provide key research data, for example, for diagnosis medications and outcomes.
Benefits of DAWN in Dermatology
- Dramatically reduce the administration burden in your clinic.
- Provide an improved and consistent level of care and service to your patients.
- Get the full patient picture with medication, dosing and monitoring data found in one place.
- Access easy to follow workflows and task reminders.
- Focus attention on the most important tasks and those patients requiring clinical interventions.
- Improve communication and shared care with primary care teams.
- Harness patient population data to drive improvement.
DAWN at a glance
- Clear, easy to understand patient records
- Identifies patients in need of clinical intervention
- Prioritised and filtered worklists
- Electronic referral functions to specialists and GPs
- Automated routine non-clinical tasks
- Comprehensive reporting and auditing functions
- Data automatically integrated from other software systems
Client Testimonials
"Always quick and helpful with any requests."
"Excellent service provided which is norm for Dawn Support."
"The support team at DAWN are excellent. I've always found they provide speedy responses."
"A 'bomb proof' product, does exactly what it says on the tin, great, knowleadgable staff."
"I think professional is the best word to use to describe every member of the team that was involved in our implementation. I thought the implementation team were very accommodating especially with the difficulty we caused in requiring a tight deadline, however the implementation team made it happen and we were even able to get the system live 2 days earlier. There has also been a lot of positive comments from those involved in the go-live that it was the smoothest go-live they'd ever experienced. All in all, with everyone I have spoken to throughout the entire implementation, they all had positive things to say about 4S DAWN."
"Have found the product to be very useful and well thought out and supported. Keep up the good work!"
"Great Support as always, we have a time difference but your great team being on top of everything, never let us feel like we have a time difference."
"4S DAWN have been very helpful in developing an electronic questionnaire for DAWN that will help us manage alerts and identify adverse drug events. This data will enable the development of safer and more efficient monitoring protocols for patients with diseases such as rheumatoid arthritis."
"It’s great to have a team like 4S to refer back to when needed. Other third parties are certainly not as helpful or responsive as you’ve been."
"The DAWN is proving invaluable."
"The team at DAWN are always friendly, helpful and professional. All requests are responded in a timely matter and they are always on hand to provide support. The software is continuously updated and any local improvements our team need to make, DAWN are always there to support any changes. Keep up the good work DAWN."
"DAWN allows the management of my patients efficiently and easily."
"I'm a huge DAWN advocate!! It's been brilliant for us here at MBHT."
"You have an excellent team, buy them a lot of cakes immediately (I'm serious)."
"The support team at DAWN are excellent. I've always found they provide speedy responses. Always quick and helpful with any requests."
"DAWN AC is able to provide the framework and tools to organize, measure and analyze efforts to support our future challenges."
"As a company and individually you have been by far the best supplier that I’ve dealt with, and I wish you continued success with your business."
"Using DAWN has led to an improved service, increased safety and a more streamlined approach to monitoring our patients."
"Always helped by polite, informed support staff."
"We had 33 patients that were previously managed in 20 hours. With the DAWN system, this has reduced to 4 hours. We are now able to increase patient numbers and bring additional patient cohorts onto the DAWN system."
"HL7 guys are really impressed by the input from 4S. In the past they have none or incorrect specification documents and generally found the implementation of HL7 interfaces a bit of a nightmare. They were happy to say this was not the case with us and want to thank us for the quality of our documentation and speedy responses."
"With DAWN, improved high risk medication monitoring is second to none. We have clear piloted evidence to show its efficacy, especially in improving the monitoring of non-compliant patients."
"The DAWN software has exceeded my expectations in assisting us in managing our anticoagulated population."
"The personal touch and level of service from 4S-DAWN is unsurpassed."
"DAWN has greatly improved the efficiency of our prescription management proceses however so has saved us many hours of time in other aspects of our work - calling patients, chasing bloods etc… not to mention we have a much safer and robust way of managing our patient blood test results."
"Excellent software and service."
"I have worked with DAWN for over 15 years and have always found the service excellent thank you."
"Always super helpful and quick to reply."
"DAWN staff have always been excellent in responding to any questions."
"...this is why we are so happy with DAWN, the support is excellent."
