There are a range of support documents available to help customers, particularly if you need assistance outside of our standard customer support opening hours. Select the relevant link below to access the support documents for your disease application area.
In addition, there are a number of training and education videos available that are designed to guide you through common topics that customers may need support with including ‘setting up and amending clinics’, ‘adding treatment history’, and ‘rescheduling a next appointment’ among a variety of other topics.
The videos can be accessed via the following link:
You can also email our support team on firstname.lastname@example.org outside of our support opening hours and a member of the team will respond to you at their earliest opportunity.
DAWN Clinical Software is supported on Microsoft Server 2008, Microsoft Server 2008 R2, Microsoft Server 2012 and Microsoft Server 2012 R2.