Project Facilitator/Co-ordinator

Brief Description of Company & Job:

Enjoy making a significant contribution to chronic disease care….

The World Health Organisation report on chronic diseases states that in the world 4.6 million (M) people had strokes, 15M people died from circulatory diseases, 165M people have rheumatoid arthritis, 135M people have diabetes and 691M people have high blood pressure.

4S is a software decision support company who mainly provide software for the long-term monitoring of chronic disease. The software yields better clinical decisions for less effort. We are determined to help make a significant and lasting contribution to chronic disease care on a global basis.

We are currently worldwide leaders in anticoagulant dosing software with over 200 customers with about 25% of our business from overseas.

We have a vacancy for an individual to grow their skills and knowledge in a small dynamic company, with a talented team of people with a high work ethic, based on the edge of the Lake District.

You must be enthusiastic, have lots of energy, and be exceptionally keen to be involved in our way of creating, selling, implementing and supporting top class software in this rewarding area. The ability to learn fast, to work to our quality management system, to deal with customers in a professional manner and to work as part of a team is vital.

We know the sort of person you are in terms of the aspirations in life you have, you want to get better and better. You are looking for more than a job, you want more training and want to develop a wide range of skills. You have a driving ambition to be the best. You’ll have made notable achievements at work and/or outside of work.

The role will encompass:

  • Project Co-ordination and Communication – be part of multidisciplinary teams to continually meet all aspects project requirements (pre-sales and kick-off meetings, deadline management, client status reporting and other necessary project communication and co-ordination to deliver all project and service deliverables, within budget and at the highest quality standards.
  • Reporting & Documentation – Provide project customer service reporting and summaries, perform analysis of reporting and ensure quality assurance, draft letters and emails. Keep Project, Customer and Service call documentation up to date
  • Customer Service – to help co-ordinate service calls and to assist customers with straight forward – scripted service activities.
  • General Company administration

This role will entail being involved in lean thinking/value added stream improvements and the use of software for Project Management, Kanban, Customer Relationship Management. Training will be provided on the technical aspects of the post.

Interested? To be considered, you’ll need:

  • Excellent organisation skills
  • Excellent verbal and written communication skills with a professional, calm demeanour
  • Critical thinking skills and the ability to efficiently gather and process information in a fast-paced environment are required.
  • A relevant degree.
  • Commercial experience gained from a customer facing or analytical environment.
  • Experience of using software e.g. MS Office Suite, Project Management tools

A good salary will be offered to an outstanding candidate. Other reward systems are in place depending on the success of the company

Location of Vacancy:
Milnthorpe, Cumbria

How to apply:
Please call to discuss the Job or Please download and complete the application form (see link below) and email or post this along with your CV and letter of application to:

4S Information Systems Ltd 4 The Square Milnthorpe LA7 7QJ Tel No 015395 63091

Email: Web site:

Application Form: Job Application Form

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