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Top 25 Frequently Asked Questions: 21 - 25

21)  What Disease, Medication or Treatment classification or coding system does your product use?

You can use most systems such as ICD9 or 10 or your own system. At the outset you can define these in DAWN RH.

22)  What happens if only some of the Test Results are received by the system for some reason e.g. delayed?

Using the List views functionality you can create a list of patients with incomplete test results. You can review the patient to see if it is acceptable to proceed to the next stage of the treatment e.g. another test set in six weeks. You can then close this visit record by recording your reason.

23)  What happens to my workload when I am on leave or on a training session?

DAWN RH has a full diary scheduling package whereby you schedule in your absences and rearrange the clinic loadings.

24)  Can I refer patients to other healthcare professionals readily within the system?

Yes you can readily place the patient on a review list, say for the physicians for comment or a decision. The physician records the necessary action or comment and then places the patient back on your list.

25)  Where does the name DAWN come from?

DAWN is a trade mark of our company. In our context it represents a new beginning in information technology where users can readily configure their own systems without needing to wait for days or weeks to have their IT expert do the work. Either the customer can do it themselves depending on their confidence level or by phoning our support service for help and direction.

 

               

   

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