|
Support and
understanding of Lead Clinicians and
Business Managers determined to make their service a
success. |
|
Support and
assistance when required by the local information
technology staff. |
|
Good, thorough
communication between all parties involved in the
service delivery, including the patients. |
|
Appointment of a
competent computer literate project leader and system
manager. |
|
Visit/talk to other
sites to learn from their experience in
establishing a system. |
|
'Keep it simple' and
'small' to start with, expand in a controlled manner. |
|
Well thought out
Standard Operating Procedures to guide the day to
day operations of your service. |
|
Ensure that there is not a
significant time delay between the training and
installation of the system. Only staff who have
undertaken the formal training should commence the
operation of the system. |
|
Ensure all users have at
least basic computer skills. |
|
Ensure that there is
not a significant time delay between the training
and installation of the system. Only staff who have
undertaken the formal training should commence the
operation of the system. |
|
Ensure all staff are
well trained in the general principles of
anticoagulation therapy monitoring and that they feel
they have good clinical support and reliable
procedures. |
|
Avoiding the latest
'software wonder' by only using well tried and
tested software. The software suppliers development
procedures should preferably be validated against an
external standard such as ISO 9001. |
|
Choose a software
supplier that understands your needs and can
demonstrate to you good support and training
services. The supplier should also be able to
offer help in solving your logistical problems based
on their knowledge and experience |
|
Adequate and reliable properly
specified computer hardware and operating systems. |
|
Good and reliable data backup
and recovery procedures. |
