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'4S DAWN Software Sign Agreement with VOCANTAS CallAssure CDM™ to Increase Patient Safety.'

Two firms link up to meet the urgent needs of patients with chronic disease 

Vocantas Inc, experts in Speech-Enabled Interactive Voice Response Systems (IVRS) and Automating Business Processes for the healthcare industry have signed a letter of intent with 4S Dawn Software to develop and market an integrated solution. Both firms work to integrate their respective solution with the goal of increasing effectiveness in the area of Chronic Disease Management. 

Many patients using medication such as Warfarin can benefit from this new solution. Dawn AC User, Doctor Marc Rodger, Head of the Thrombosis Program at the Ottawa Hospital, Scientist/Associate Professor with the Ottawa Health Research Institute and the University of Ottawa stated

“Warfarin is a commonly used blood thinner (over 250,000 patients on Warfarin in Canada alone). Warfarin is used to treat vein blood clots and prevent strokes in patients with irregular heart rhythm. Warfarin requires regular blood testing to ensure that the blood is not too thin (causing bleeding) or thick (not protecting against blood clots). This leads to many logistical challenges in ensuring timely communication of lab results to health care providers for dosing changes and timely and accurate communication of dosing changes to patients. DAWN, a computerised Warfarin dosing system, has been shown in very well conducted studies to be superior at dosing Warfarin than health care providers. With CallAssure CDM providing automated reminder messages for patients to go for blood testing and automated dosing instruction messages, safety and efficiency of Warfarin monitoring will undoubtedly improve.” 

Syd Stewart of 4S DAWN Software points out that “CallAssure integrated with Dawn AC greatly enhances the productivity offered to our mutual users. It also improves the effectiveness of tracking patients. Dawn AC version 6 and 7 now interface with CallAssure CDM and the system is now working successfully in Ottawa Hospital" 

“We are thrilled to be working on such a key project where not only do we see how technology can be a major enhancement to our healthcare industry” stated Gary Hannah, CEO of Vocantas. “However, we also see real life results in improving patient safety while allowing healthcare workers to focus on critical issues”.

About Vocantas

Vocantas is a privately held innovator of turnkey Speech-Enabled Interactive Voice Response Systems (IVRS) and Automating Business Processes for the healthcare industry and patient safety. The company’s product offering includes interactive voice response (IVR) systems using proven computer telephony integration (CTI) and advanced speech recognition environments. Vocantas works with leading industry technology partners such as Pronexus, Intel, Nuance and Microsoft.

To find out more about Vocantas Call Assure and to view a demonstration visit their website: http://www.vocantas.com/

   

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