Organisation’s Goals

How DAWN Software Features help address Goal

Generate Revenue (Payment by Results or Performance)

Reduce time to manage patients and so increasing capacity and therefore potential revenues by

·          use of algorithms, questionnaires and procedures to standardise care

·          reducing time to find information,

·          automating tasks, and

·          reducing non attendances. Non- attendances blocks out others on the waiting list.

Reduce and Track Costs (medication, staffing) & Quantify Cost of every element of service

·          Facilitates ready reviews and assessment of disease state and of the patient’s treatment status so ensuring appropriate effective medication use.

·          Reduce time to manage patient by

·          use of algorithms, questionnaires and procedures to standardise care

·          reducing time to find information,

·          automating tasks, and

·          reducing non attendances.

·          Database can easily track/record cost of patient treatment and produce cost reports.

·          System facilitates cost tracking

Access to Service – Multi-agency working, Invisible organisation boundaries – Shared Care, Improved patient access and choice

·          Technical architecture that enables a shared care environment across organisations and locations

Reduce Incidents and Hospital Admissions (Disease Flare Ups, Adverse Events) 

·          Control non attendances so that the assessment of disease and treatment is done appropriately.

·          Reminders not to forget to do something.

·          Or do something inappropriate e.g. sent letter to deceased.

·          Improved record keeping

·          Eliminate transcription errors

·          Software provides trend detection alerts.

·          Reduce hand-over omissions

·          Software is protocol driven to minimise deviations from good practice

Eliminate Bottlenecks/Improve Access (Waiting times)

·          Control non attendances so that the assessment of disease and treatment is done appropriately.

·          Reminders not to forget to do something.

·          Reduce time to manage patient by 1) reducing time to find information, 2) automating tasks, and 3) reducing non attendances

Eliminate Patient Complaints

·          Reminders not to forget to do something.

·          Or do something inappropriate e.g. sent letter to deceased.

·          Better record keeping

·          Reduce hand over omissions

Early Detection of Problems

·          Software provides trend detection alerts.

·          Software provides the ability to monitor disease state and its progression.

Improve Quality of Care and outcomes / Decrease variations.

·          Facilitates Ready Reviews of Patients treatment status so ensures appropriate effective medication use.

·          Use of algorithms, questionnaires and procedures to standardise care

·          Automate Task – Reporting, Letter Writing.

·          Reduce non attendances

·          Reduce hand over omissions

Meet Governmental Safety Agency standards

·          Facilitates Ready Reviews of Patients treatment status so ensures appropriate effective medication use.

·          Ready Audit Capabilities

Facilitate research and innovation

·          Reporting tool on the database.

·          Data can be readily extracted and analysed from the database to facilitate research, process improvement and disease management.