Quality Commitment

4S DAWN Clinical Software is committed to providing products and customer service that meet the highest quality expectations and standards.

We have identified the processes necessary to ensure that both product and service conforms to customer requirements.

As a means of implementing and demonstrating the defined processes, 4S DAWN has established a business management system (BMS) covering the requirements of the following safety standards:

ISO 9001: 2015 & TickIT plus Foundation Level – Quality Management Systems
The design, development and maintenance of software solutions for improving decisions and process efficiency with associated support and training services primarily for use in healthcare and science applications

CE Marks
We hold Class 1 CE Mark registrations with the UK MHRA for Anticoagulation Dosing Software and Clinical Decision Support software, which is  in accordance with the following Directives:

93/42/EEC The Medical Devices Directive and its amending directives with reference to the following documents:

Ref No. Title Edition / Date
EN ISO 14971 Medical Devices – Application of risk management to medical devices 2009
EN ISO 13485 Medical Devices – Quality management systems, requirements for regulatory purposes 2009

ISO 27001:2013 – Information Security

The management of security activities (in the sales, implementation, training, support, general management and administration functions) associated with the supply of software solutions primarily for use in healthcare, science and business

ISO 27001 Logo - 2015 recertification

4S DAWN successfully achieved N3 connection under the NHS ‘Connecting for Health’ programme. This also enhances our support provision for customers.

N3 Image for web

4S DAWN are members of the Microsoft Partner Network “For your commitment to creating and delivering innovative customer solutions and services based on Microsoft technologies, we proudly recognise your dedication to excellence”

Microsoft Partner Network Logo for web